The domain name https://www.rivona.in/ (hereinafter referred to as "Website") is owned by Rivona with its registered office at :01, New Modern Complex, Pula, Bhuwana, Udaipur, Rajasthan, 313001, India (hereinafter referred to as "Rivona")
We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy.
Collection of Personally Identifiable Information
We may collect personal identifiable information from you when you save or otherwise provide us when you set up a free account with the Site OR when you communicate with us via phone, email, etc. OR when you fill an entry to participate in any contest, promotion or survey, etc. OR use the service of Gift Card on the Site OR when you participate at one of our events, etc. As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively " Personal Information "). When you visit this Site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.
You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment instrument details, password, physical health condition; medical history, sex, etc. (collectively " Sensitive Information ") for availing the services at our Site. We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates.
This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may look at our Site, but you should not make a purchase, register, or submit personal information to us. We or our associates / affiliates do not knowingly collect information from minors. Minors should not be using the Site with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.
Use of Personal Information.
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.
We may track your preferences and activities on the Site. A " cookie " is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. The Website places both permanent and temporary cookies in your computer's hard drive. Website’s cookies do not contain any of your personally information.
Retention and Usage of Sensitive Personal Information
Sharing of personal information
We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
The Website provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
We endeavor to keep your Personal and Sensitive information secure, up-to-date, accurate in
possible manner as it
may be necessary for the purpose for which it was collected. We value the importance you
attach to your
Sensitive Information given to us and therefore we have:
(i) Taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same
(ii) Enable you to review and edit the same.
However, we shall not be liable to any user for any loss, damage ( whether direct, indirect, consequential or incidental ) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.
Through this website you are able to link to other websites which are not under the control of. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, https://www.rivona.in/ takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.