Terms & Conditions
Welcome to https://www.rivona.in/ website ("Website") is an Internet-based content and e-commerce portal headquartered at Udaipur, Rajasthan. Use of the Website and/or App is offered to you conditioned on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be posted on the Website and/or App from time to time. Rivona at its sole discretion reserves the right not to accept a User from registering on the Website and/or App without assigning any reason thereof.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Rivona, you agree to be bound by the Terms & Conditions.
User Account, Password, and Security
By registering to our website or App, you agree to receive marketing and promotional communication from Rivona via SMS, email, and any other form of notification(s).
If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Rivona; or to detect, prevent, or otherwise address fraud, security or technical issues.
We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
We may also share aggregated or non-personally identifiable information with our partners or others. For example, we may tell a business using Rivona how many people viewed any product or category of products or even the most popular sold brand from our website, most searched color, etc.
Product use & services
The products and services available on the web, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons.
It is advised that consumers who have allergies with a particular ingredients, mail us at firstname.lastname@example.org. We shall inform you if a particular product has specified ingredient or not.
Pricing and offer information
Rivona strives to provide accurate product and pricing information, however, errors may occur.Prices and availability of the products and services provided or offered on the site and/or app are subject to change without prior notice and at the sole discretion of the company
Products offered as GWP (Gift with Purchase) are subjected to availability of exact variant
Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice
Mode of payment - Payments for the products available on Site and app may be made in the following ways:
- UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
- Online payments are instant payment options and recommended to ensure faster processing of your order.
- Cash On Delivery option is available for limited areas only.
All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Rivona is not responsible for any breach of information, or inappropriate transactions.
The Chat Functionality has been provided to help you with any and all Site-related queries. Any use of this service shall be subject to the following conditions:
- Rivona may suspend the chat service at any time without notice.
- Rivona or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
- Communication through chat may be stored by Rivona for future reference, and the user of such service will not have the right to access such information at any future date.
- While 'chatting' you may not communicate any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
- You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.
Copyright and Intellectual Property
All information displayed, transmitted or carried on https://www.rivona.in/ is protected by copyright and other intellectual property laws. This site and app are designed, updated, and maintained independently by Rivona. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at https://www.rivona.in/.
If you have any questions regarding these Terms and Conditions, please email us at email@example.com